CARE Service Programs
By choosing an Ingersoll Rand CARE service program, you are investing in your future with a trusted partner. We offer a variety of air compressor maintenance programs, including services such as scheduled maintenance and predictive analytics, planned diagnostics, and air compressor repair with genuine OEM parts. These compressor maintenance plans are designed to meet your specific level of need, whether your company requires a complete, comprehensive package that puts the operational risk on us or simply requires the right parts delivered at exactly the right time.
Total Protection, Eliminate the Risk
PackageCARE™ provides the greatest value for asset management by transferring operational risk to Ingersoll Rand. We are responsible for scheduled air compressor maintenance, as well as using predictive analytics and analytical tools to help prevent unexpected interruptions in your production.
How Is PackageCARE™ Different from Other Extended Warranties?
Preventative and Predictive
Schedule-based parts replacement by warranty. Using real-time data analytics on your assets, we also replace parts when needed to prevent unnecessary downtime.
Extended warranty service agreements often can increase in price for parts and service labor at the will of the supplier. Our air compressor repair services are trustworthy and reliable, so you won't be caught off guard.
Extended warranties typically cover defects in materials and workmanship, specifically excluding wear and tear, corrosion, etc. PackageCARE covers it all.
No Fine Print
The fine print on many extended warranties allows companies the opportunity to deny claims. Additionally, certain aspects of an air compressor repair are not covered, such as consumables or travel. With PackageCARE, there's no fine print.
Assets are monitored 24/7 by our Helix™ Connected Platform, allowing our service team to quickly detect when a problem or anomaly exists and begin to resolve it immediately.
PackageCARE has more flexibility than an extended warranty. You can add older equipment, dryers and filters, or include a rental compressor.
Most extended warranty contract language states that your service provider can terminate for convenience. With PackageCARE, we cannot walk away.
No Paperwork Hassles
Extended warranties require you to maintain certain records or submit information to the supplier, otherwise coverage can be denied. There's no need with PackageCARE.
Unplanned events can happen. PackageCARE offers rapid response guarantees to maximize your equipment uptime.
Comprehensive Parts and Service Coverage
PlannedCARE™ provides predictable, on-time planned air compressor maintenance services, including diagnostics to catch potential problems, before they result in larger headaches.
How the Power of PlannedCARE Drives Your Maintenance Program
OEM Genuine Parts at Preferred Pricing
Genuine Ingersoll Rand parts delivered at preferred pricing ensure your compressor system operates to its specifications. Non-genuine parts are not optimized for pressure drop, thermal conductivity, or Ingersoll Rand's standards, which can result in decreased performance and excessive operational costs.
Utilizing best-in-class technology and big data analytics, your Ingersoll Rand compressor maintenance service provider will deliver additional value with predictive diagnostic reports. Understanding the impact of certain metal content, as well as acidity over time, allows Ingersoll Rand to deliver a condition-based assessment of the oil. When combining the oil analysis trend with vibration analysis trend, the mechanical condition of the airend can be determined.
OEM expertise and early detection of impending equipment problems keep your operation running smoothly.
Lower Total Cost of Ownership
The PlannedCARE program features level, predictable air compressor maintenance costs. Genuine Ingersoll Rand OEM parts are optimized for pressure drop and thermal conductivity, ensuring your system operates to specification, lowering costs.
Anyone can turn a wrench, but knowing your technician is factory certified and trained to the highest safety standards allows you to focus on your core business, while we take care of your compressor system repairs and maintenance.
Genuine OEM Parts for Routine Maintenance
PartsCARE™ entitles you to receive genuine OEM parts at preferred pricing for your routine air compressor maintenance requirements. Oil analysis, diagnostics, and air compressor repair service are available as needed. This plan includes either automated shipments or reminders to ensure you have met your requirements to keep your compressor operating as efficiently as possible.
Genuine OEM Parts Are Critical to Your Operation
Extended Warranty Coverage
Use genuine Ingersoll Rand parts and enjoy enhanced coverage on your airend for 10 years.
Lower Total Cost of Ownership
Generic parts suffer from inferior performance that will cost you more in the long run.
Our ISO qualification and rigorous testing ensure our parts meet exacting engineering specifications.
Engineering Standards with Revision Control
Our philosophy of continuous improvement means you benefit from our ongoing research and development.
Reduce Lead Time and Cost
When you enroll in the PartsCARE program, your parts inventory will be set up in advance to ensure you get the right part at the right time at the right price.
Safety and Risk Management
We design our parts with safety in mind, eliminating any unnecessary risk you may be taking by using unknown generic lubricants and parts when performing air compressor maintenance or repairs.
Our staff is backed by 145 years of compressed air experience and is available daily for help and advice.